Privacy Policy

Last Updated: 19 September 2026

REDFIT EVOLUTION FITNESS COACHING - FZCO, trading as RFS Fitness (“RFS Fitness”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, contact us, book a consultation, purchase products or services through our online store, participate in our fitness coaching services, or otherwise interact with RFS Fitness.

Please read this Privacy Policy carefully.

1. Who We Are

RFS Fitness is the trading name of REDFIT EVOLUTION FITNESS COACHING - FZCO, a company registered in Dubai, United Arab Emirates.

RFS Fitness provides fitness coaching, consulting, fitness-related programs, digital products, physical products where applicable, and related services.

Our services may be provided through our website, online store, email, telephone, WhatsApp and other digital or communication platforms used in connection with our business.

For the purposes of applicable data protection laws, REDFIT EVOLUTION FITNESS COACHING - FZCO is responsible for the personal information described in this Privacy Policy.

2. Information We Collect

Your name.
Email address and telephone number.
Date of birth.
Gender.
Profession.
Country, location and time zone.
Preferences, interests and fitness goals.
Fitness-related information that you voluntarily provide, such as your weight, height, activity level, body fat percentage and information relevant to your coaching program.
Information you provide through website forms, questionnaires, consultations and coaching communications.
Billing and shipping information where required for a purchase.
Order, purchase, payment and transaction information.
Communications between you and RFS Fitness.
Marketing preferences and consent information.
Information about how you access, navigate and interact with our website, store and digital services.
Device, browser and other technical information that may be collected automatically through cookies or similar technologies.

3. How We Collect Your Information

Depending on how you interact with RFS Fitness, we may collect personal information including:

Your name.
Email address and telephone number.
Date of birth.
Gender.
Profession.
Country, location and time zone.
Preferences, interests and fitness goals.
Fitness-related information that you voluntarily provide, such as your weight, height, activity level, body fat percentage and information relevant to your coaching program.
Information you provide through website forms, questionnaires, consultations and coaching communications.
Billing and shipping information where required for a purchase.
Order, purchase, payment and transaction information.
Communications between you and RFS Fitness.
Marketing preferences and consent information.
Information about how you access, navigate and interact with our website, store and digital services.
Device, browser and other technical information that may be collected automatically through cookies or similar technologies.

We will only collect information that is reasonably necessary for the purposes for which it is being used.

4. How We Use Your Information

We may use your personal information to:

Provide and manage fitness coaching and related services.
Personalize your coaching experience where appropriate.
Respond to enquiries and communicate with you.
Manage consultations, bookings and client relationships.
Process, fulfil and manage purchases and orders.
Process payments and maintain transaction records.
Provide order confirmations, receipts and other purchase-related communications.
Deliver or provide access to products, programs and services you purchase.
Manage cancellations, refunds and customer-service requests.
Maintain business, accounting and client records.
Operate, maintain and improve our website and online store.
Improve our products, programs, coaching services and customer experience.
Protect our website, customers and business against fraud, misuse and security threats.
Send marketing communications where permitted and where any required consent has been obtained.
Comply with applicable legal, regulatory, accounting and tax obligations.
Establish, exercise or defend legal rights where necessary.

We process personal information only where there is an appropriate legal basis or other lawful justification for doing so under applicable law.

5. Fitness and Coaching Information

As part of our coaching services, you may voluntarily provide information relating to your fitness, body measurements, activity levels, goals and other information relevant to your coaching program.

We use this information primarily to provide, personalise and manage the services you request.

We take reasonable steps to limit access to such information to persons who require it to provide or support your RFS Fitness services.

RFS Fitness coaching and fitness information is not intended to replace professional medical diagnosis, treatment or advice. Where appropriate, you should seek advice from a qualified healthcare professional regarding medical conditions or concerns.

6. Orders, Purchases and Payments

When you make a purchase through the RFS Fitness website, we may collect information necessary to process and manage your transaction, including your name, contact information, billing information, shipping or delivery information where applicable, order details and transaction history.

Payments through our website may be processed through Wix Payments and/or other payment methods or payment providers made available through our website.

Payment-card information submitted directly to a payment provider is processed by that provider in accordance with its own privacy and security practices.

Where RFS Fitness does not directly receive or store your full credit or debit card details, those details are handled by the applicable payment provider.

RFS Fitness may receive and retain transaction information such as the amount paid, payment status, transaction reference and purchase history where reasonably necessary for order fulfilment, accounting, customer support, refunds, fraud prevention and legal compliance.

7. Marketing Communications

Where permitted by applicable law, we may use your contact information to send you information about RFS Fitness programs, products, services, offers and other updates that may be relevant to you.

Where consent is required, we will obtain your consent before sending marketing communications.

You may unsubscribe or withdraw your consent to marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Withdrawing your marketing consent will not prevent us from sending communications necessary to fulfil an order, provide a service or manage our relationship with you.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Enable essential website functionality.
Remember preferences.
Maintain website security.
Understand how visitors use our website.
Analyze website performance.
Improve our website and services.
Provide other functionality or advertising where applicable and permitted.

Third-party services integrated with our website may also use cookies or similar technologies in accordance with their own policies.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You may also be able to manage cookies through your browser settings and any cookie-management tools provided on our website.

9. Who We May Share Your Information With

We may share personal information where reasonably necessary with:

Employees, coaches, contractors or agents assisting RFS Fitness.
Professional advisers, including accountants, legal advisers and consultants.
Website and hosting providers.
Payment processors.
Booking and scheduling providers.
Email, communications and customer-management providers.
Analytics and technology providers.
Delivery or fulfilment providers where physical products are purchased.
Government authorities, regulators, courts or law-enforcement authorities where required or permitted by applicable law.
Other service providers reasonably necessary to operate our business and provide our products or services.

We do not disclose personal information to third parties without an appropriate purpose or legal basis.

Service providers receiving personal information on our behalf are expected to process that information appropriately and for the purposes for which it was provided.

10. International Data Transfers

RFS Fitness operates online and may serve customers in different countries.

Some of our technology, payment, communications, hosting or other service providers may process or store personal information outside the United Arab Emirates or outside the country in which you live.

Where personal information is transferred internationally, we will take reasonable and appropriate steps to ensure that the transfer and processing comply with applicable data-protection requirements.

11. How We Protect Your Information

We use reasonable technical and organisational measures designed to protect personal information against:

Accidental loss.
Unauthorized access.
Misuse.
Unauthorized disclosure.
Alteration.
Destruction.

Access to personal information is limited where appropriate, and we use systems and third-party providers intended to provide appropriate levels of security.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include the period necessary to:

Provide our products and services.
Maintain your account or client relationship.
Complete and document transactions.
Respond to customer-service requests.
Maintain appropriate business records.
Satisfy legal, accounting, tax or regulatory requirements.
Establish or defend legal claims.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and technical requirements.

Certain information may remain temporarily in secure backup or archival systems.

13. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, which may include the right to:

Request information about how your personal information is being processed.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction or cessation of certain processing where applicable.
Object to certain uses of your personal information.
Request transfer of your personal information where applicable.
Withdraw consent where processing is based on your consent.

These rights may be subject to exceptions and limitations under applicable law.

To exercise a privacy right, please contact us using the contact information below.

We may request information reasonably necessary to verify your identity before processing a request.

14. Children's Privacy

Our website, online store and coaching services are not intended to collect personal information from children without appropriate authorization from a parent or legal guardian where such authorization is required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

15. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, applications or services.

These third parties operate independently and may process personal information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services before providing information to them.

RFS Fitness is not responsible for the independent privacy practices or content of third-party websites or services.

16. Business Transfers

REDFIT EVOLUTION FITNESS COACHING - FZCO undergoes a merger, acquisition, restructuring, sale, transfer or other change of ownership or control, personal information may be transferred where relevant to that transaction and permitted by applicable law.

Where appropriate, reasonable measures will be taken to ensure that personal information continues to be protected.

17. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates, including applicable requirements concerning personal-data protection, electronic commerce and consumer protection.

Because RFS Fitness may provide products or services to customers outside the UAE, customers may also have mandatory privacy or consumer rights under laws applicable in their country or jurisdiction.

Nothing in this Privacy Policy is intended to exclude or restrict rights that cannot lawfully be excluded or restricted.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, store, products, services, technology, business practices or legal requirements.

When we make changes, the updated Privacy Policy will be published on our website and the Last Updated date at the top of this page will be revised.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact

REDFIT EVOLUTION FITNESS COACHING - FZCO

Trading as RFS

Fitness

Dubai, United Arab Emirates
Email: info@rfsfitness.net

Privacy Policy

سياسة الخصوصية