Last Updated: 20 September 2026

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These Terms & Conditions (“Terms”) govern your use of the RFS Fitness website, your purchase of products, program or services from us, and your participation in RFS Fitness coaching services.

RFS Fitness is operated by REDFIT EVOLUTION FITNESS COACHING - FZCO, trading as RFS Fitness (“RFS Fitness”, “we”, “us” or “our”), a company registered in Dubai, United Arab Emirates under Trade License No. 88412, issued by the Dubai Integrated Economic Zones Authority.

By accessing our website, booking a consultation, purchasing a product or service, enrolling in a program, or otherwise using our services, you agree to these Terms.

Please read these Terms carefully before making a purchase or using our services.

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1. About RFS Fitness

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RFS Fitness is the trading name used by REDFIT EVOLUTION FITNESS COACHING - FZCO.

Our licensed activities include Sport Training, Lifestyle Coaching and Food Supplements Trading.

RFS Fitness may provide fitness coaching, fitness and lifestyle program, educational content, digital products, physical products and other fitness-related products and services within the scope of our licensed activities.

Our products and services may be provided through our website, online store, email, WhatsApp, telephone, video calls and other digital platforms.

The specific features, duration, price and inclusions of a product, program or service will be described on the relevant website page, checkout page, Client Service Agreement, proposal or other communication provided to you before purchase.

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2. Eligibility

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By purchasing or using our products or services, you confirm that you are legally capable of entering into an agreement with us.

If you are under the age at which you may legally enter into a contract in your jurisdiction, a parent or legal guardian must make the purchase or provide any required authorization.

Certain coaching services may be subject to additional eligibility requirements.

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3. Information You Provide

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You agree to provide information that is accurate, complete and current when purchasing products or services, completing forms or participating in coaching.

You are responsible for informing RFS Fitness of relevant changes to information you have provided where those changes may affect our ability to provide the service safely or effectively.

You must not impersonate another person, deliberately provide misleading information or use another person's payment information without authorization.

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4. Fitness and Health Disclaimer

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RFS Fitness provides fitness coaching, education and lifestyle guidance.

RFS Fitness is not a medical provider. Unless expressly stated otherwise, our services and content are not medical services and are not intended to diagnose, treat, cure or prevent any medical condition.

Information provided through our website, coaching program, digital products, recipes, meal ideas, training materials or communications is provided for general fitness, educational and informational purposes.

You are responsible for determining whether participation in an exercise, nutrition or lifestyle program is appropriate for you.

You should consult an appropriately qualified healthcare professional before beginning a new exercise or nutrition program if you have a medical condition or injury, are pregnant, take medication, have concerns about your health, or have otherwise been advised to obtain medical guidance before changing your diet or physical activity.

If you experience pain, dizziness, faintness, unusual shortness of breath or other concerning symptoms while exercising, you should stop the activity and seek appropriate medical assistance.

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5. Coaching Services

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The exact services included in an RFS Fitness coaching program will be described at the time of purchase or enrolment and, where applicable, in your Client Service Agreement.

Depending on the programme purchased, services may include:

• Fitness or training guidance.

• Nutrition and lifestyle guidance.

• Habit and accountability coaching.

• Progress reviews and check-ins.

• Digital resources and educational materials.

• Communication with an RFS Fitness coach.

• Other services specifically identified in the selected programme.

Programme features and communication frequency may vary depending on the programme purchased.

Unless expressly included in the programme description, purchasing a coaching programme does not provide unlimited or immediate access to a coach.

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6. Client Responsibilities

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Clients are expected to participate actively in their coaching programme.

You are responsible for:

• Providing accurate and honest information.

• Completing relevant check-ins where applicable.

• Communicating relevant concerns or changes.

• Making payments when due.

• Exercising safely and within your personal capabilities.

• Seeking professional medical advice when appropriate.

• Using RFS Fitness materials only for their intended personal purposes.

You remain responsible for your own decisions concerning your health, fitness, nutrition and lifestyle.

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7. Results Disclaimer

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RFS Fitness does not guarantee any particular fitness, weight-loss, muscle-gain, body-composition or other result.

Results vary between individuals and may depend on numerous factors, including consistency, adherence, starting condition, lifestyle, nutrition, training, sleep, genetics and other individual circumstances.

Testimonials, client transformations, photographs, reviews and examples displayed by RFS Fitness represent individual experiences and do not guarantee that another person will achieve the same or similar results.

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8. Products and Online Store

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Our online store may offer physical products, digital products, coaching programs, memberships or other services within the scope of our business activities.

We aim to describe our products and services accurately. Product images, illustrations and other visual representations are provided for reference and may vary where reasonable.

Availability may change without notice.

We reserve the right to discontinue products or services, subject to fulfilling existing obligations and applicable consumer-protection requirements.

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9. Prices

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Prices will be displayed on the relevant product, program, service or checkout page.

Where applicable, prices, taxes, delivery charges and other mandatory fees will be presented as required before completion of the transaction.

Prices may change from time to time. A price change will not ordinarily affect a purchase that has already been completed unless otherwise permitted or required by applicable law.

If an obvious pricing or technical error occurs, we may contact you before fulfilling the transaction to resolve the issue.

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10. Payments

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Payments through the RFS Fitness website may be processed using Wix Payments and/or other payment methods or payment providers made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Third-party payment providers may have their own terms, privacy policies and security procedures.

RFS Fitness does not guarantee that every payment method will be available in every country or for every transaction.

An order or enrolment may not be considered confirmed until the applicable payment has been successfully authorized or received.

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11. Order Confirmation

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After completing an eligible online purchase, you may receive an electronic order or payment confirmation.

You are responsible for checking the information contained in your confirmation and contacting us promptly if you believe there is an error.

We may contact you if additional information is reasonably required to process your order.

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12. Digital Products

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Digital products may include cookbooks, guides, training materials, educational resources, templates, plans, videos or other downloadable or electronically delivered content.

Unless expressly stated otherwise, purchasing a digital product gives you a personal, limited, non-exclusive and non-transferable license to use that product for your own personal purposes.

Without our prior written permission, you may not:

• Resell or commercially distribute a digital product.

• Upload it to file-sharing services.

• Share purchased access with other people.

• Modify and sell it as your own work.

• Remove RFS Fitness branding or copyright notices.

• Publicly distribute substantial portions of the product.

Mandatory consumer rights available under applicable law remain unaffected.

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13. Intellectual Property

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Unless otherwise stated, content available through RFS Fitness—including our branding, logos, graphics, photographs, videos, recipes, written content, coaching materials, training resources, program materials, digital downloads and website content—is owned by or licensed to RFS Fitness and is protected by applicable intellectual-property laws.

Purchasing a product or service does not transfer ownership of our intellectual property to you.

Materials provided to you may be used for their intended personal purpose, subject to these Terms.

RFS Fitness content may not be copied, reproduced, sold, commercially distributed or presented as your own without appropriate permission, except where applicable law expressly permits such use.

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14. Refunds, Cancellations, Pauses and Deferments

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Refunds and cancellations are subject to the terms applicable to the specific product, program or service purchased, our Refund & Cancellation Policy where applicable, and any mandatory rights available under applicable consumer-protection law.

For RFS Fitness coaching program, refunds will only be considered in exceptional circumstances and where agreed by RFS Fitness in writing.

Clients may request to pause or defer their coaching program in writing. Any pause or deferment is subject to RFS Fitness approval and may be subject to reasonable conditions based on the circumstances and program purchased.

Failure to participate in or complete a coaching program does not automatically entitle a client to a refund.

Nothing in these Terms is intended to exclude, waive or restrict any refund, cancellation or other consumer right that cannot legally be excluded or restricted.

These provisions reflect the cancellation, deferment and refund terms currently contained in the RFS Fitness Client Service Agreement.

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15. Coaching Appointments, Cancellations and Rescheduling

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Where a coaching program includes scheduled calls, sessions or appointments, clients are responsible for attending at the agreed time.

Sessions missed or cancelled with less than 24 hours' notice may not be rescheduled.

Where at least 24 hours' notice is provided, RFS Fitness will make reasonable efforts to accommodate a rescheduling request, subject to coach availability and the terms of the applicable program.

Repeated missed appointments, failure to attend scheduled sessions or failure to participate in a coaching program does not automatically entitle the client to a refund, program extension or replacement session.

Nothing in this section limits rights available to the client under applicable law.

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16. Subscriptions and Recurring Payments

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If RFS Fitness offers a subscription, membership or recurring coaching arrangement, the applicable price, billing frequency, duration and cancellation conditions will be disclosed before you subscribe.

By purchasing a recurring service, you authorize the applicable payment provider to charge the payment method selected at checkout according to the billing schedule disclosed to you.

You may cancel a recurring service in accordance with the cancellation terms presented when you subscribed and any mandatory rights provided by applicable law.

Cancellation ordinarily prevents future renewal charges and does not automatically create a right to a refund for a period that has already been supplied, except where required by law or expressly provided in the applicable offer.

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17. Promotions and Discount Codes

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From time to time, RFS Fitness may offer promotions, discounts or promotional codes.

Promotions may be subject to additional conditions, including expiry dates, eligibility requirements and restrictions on combining offers.

Unless otherwise stated, promotional offers have no cash value and cannot be exchanged for cash.

We may refuse or cancel the use of a promotional code where there is evidence of misuse, fraud or a technical error, subject to applicable law.

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18. Delivery of Physical Products

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If physical products are offered through our store, available delivery methods, estimated delivery periods and applicable charges will be presented during the purchase process where appropriate.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

You are responsible for providing accurate delivery information.

If an order cannot be delivered because incorrect or incomplete delivery information was supplied, additional delivery charges may apply where permitted by law.

Mandatory rights concerning delayed, damaged, defective or incorrectly supplied goods remain unaffected.

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19. Website Use

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You must not use the RFS Fitness website:

• For unlawful or fraudulent purposes.

• To interfere with website security or functionality.

• To attempt unauthorized access to our systems.

• To introduce malicious software or harmful code.

• To misuse another person's account or information.

• To copy or commercially exploit website content without permission.

• In any manner that violates applicable law or another person's rights.

We may restrict or terminate access where reasonably necessary to protect our website, customers, intellectual property or business.

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20. Third-Party Services

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Our website and services may use or link to third-party services, including payment, scheduling, communications, hosting, analytics, social-media and other technology providers.

Those services may be governed by separate terms and privacy policies.

RFS Fitness is not responsible for independent third-party services outside our reasonable control, subject to any responsibility that cannot legally be excluded.

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21. Availability of Website and Services

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We aim to keep our website and digital services available and functioning properly.

However, access may occasionally be interrupted because of maintenance, updates, technical problems, third-party outages or circumstances outside our reasonable control.

We do not guarantee uninterrupted availability of the website.

Where an interruption materially affects a paid service, we will address the matter reasonably and in accordance with applicable law.

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22. Limitation of Liability

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To the maximum extent permitted by applicable law, RFS Fitness will not be liable for indirect or consequential losses arising solely from use of our website, content or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in these Terms excludes or restricts mandatory consumer rights or any liability that cannot legally be excluded.

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23. Privacy

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Our collection and use of personal information is governed by our Privacy Policy, which should be read together with these Terms.

Personal information will be handled as described in the Privacy Policy and in accordance with applicable law.

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24. Changes to Products and Services

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We may update or modify our website, products, programs or services from time to time.

Where a material change affects a service you have already purchased, we will take reasonable steps to communicate that change where appropriate.

We will not use this provision to remove mandatory consumer rights.

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25. Suspension or Termination

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We may suspend or terminate access to a service where reasonably necessary, including in cases involving:

• Non-payment.

• Fraud or attempted fraud.

• Abuse or harassment of coaches or staff.

• Serious or repeated breaches of these Terms.

• Misuse of RFS Fitness intellectual property.

• Conduct creating a legitimate safety or security concern.

Where appropriate, we will consider the circumstances before taking such action.

Any financial consequences of termination will be determined in accordance with these Terms, the applicable product or service conditions and mandatory consumer law.

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26. Complaints

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If you have a concern about a product, purchase or service, please contact us so that we can review the issue and attempt to resolve it promptly and fairly.

Please provide your name, relevant order or program information and a clear description of the issue.

Nothing in these Terms prevents a consumer from exercising rights or using complaint or dispute-resolution mechanisms available under applicable law.

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27. Applicable Law and Consumer Rights

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These Terms are intended to operate in accordance with applicable laws and regulations of the United Arab Emirates, including applicable consumer-protection and electronic-commerce requirements.

REDFIT EVOLUTION FITNESS COACHING - FZCO is registered in Dubai, United Arab Emirates under Trade License No. 88412, issued by the Dubai Integrated Economic Zones Authority.

Nothing in these Terms is intended to exclude, restrict or waive any mandatory statutory rights or protections that cannot legally be excluded or restricted.

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28. Severability

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If any provision of these Terms is determined by a competent authority to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, where permitted, without affecting the validity and enforceability of the remaining provisions.

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29. Changes to These Terms

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We may update these Terms from time to time to reflect changes in our products, services, website, business practices or applicable legal requirements.

The current version will be published on our website with the Last Updated date shown at the top.

Changes will not retrospectively remove rights relating to purchases already completed where doing so would be prohibited by applicable law.

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30. Contact Information

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For questions regarding these Terms, purchases, cancellations or RFS Fitness services, please contact:

REDFIT EVOLUTION FITNESS COACHING - FZCO
Trading as RFS Fitness
Trade License No.: 88412
Issuing Authority: Dubai Integrated Economic Zones Authority
Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@rfsfitness.net